Email (Service Degradation)
Service Degradation
System: Email Started: 09/10/2024 12:00 PM Last Updated: 09/17/2024 06:14 PM Feature: Mailflow - send and receive delay Issue Id: EX891945 Status: Service Degradation Post Type: Regular
Title: Users may be unable to receive or send email in Outlook for Mac version 16.89User impact: Users may be unable to receive or send email in Outlook for Mac version 16.89.Current status: We've confirmed that a recent change intended to utilize an updated authentication configuration introduced a regression which impacted organizations with conditional access evaluation enabled when using Outlook for Mac version 16.89. Development of our fix is ongoing before testing, validation, and deployment. We anticipate having a timeline for the deployment and impact resolution with our next scheduled update.Scope of impact: This issue may affect any user attempting to send or receive email in Outlook for Mac version 16.89 if their organization has conditional access evaluation enabled.Start time: Tuesday, September 10, 2024, at 4:00 PM UTCRoot cause: A recent change intended to utilize an updated authentication configuration introduced a regression which impacted organizations with conditional access evaluation enabled when using Outlook for Mac version 16.89.Next update by: Wednesday, September 18, 2024, at 12:00 AM UTC