KnowBe4 (Service Degradation)
Service Degradation
System: KnowBe4 Started: 07/17/2026 09:21 AM Last Updated: 07/29/2026 02:41 PM Feature: KnowBe4 Issue Id: 46k1rdvj20qm Status: Service Degradation Post Type: Regular
Monitoring - We’ve implemented a fix for the online store and we’re monitoring the results to make sure no further issues occur.
Jul 29, 2026 - 18:40 UTC
Jul 29, 2026 - 18:40 UTC
Investigating - We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.
Jul 20, 2026 - 18:24 UTC
Jul 20, 2026 - 18:24 UTC
Monitoring - We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Jul 17, 2026 - 18:55 UTC
Jul 17, 2026 - 18:55 UTC
Investigating - We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Jul 17, 2026 - 13:18 UTC
Jul 17, 2026 - 13:18 UTC