TSC System Status
Welcome to the Information Technology system status page for Tallahassee State College. This page provides up-to-date information about the operations of key TSC IT systems.
Last Checked:
Enterprise Applications:
2025/07/14 03:56 AM (Success)
Microsoft 365:
2025/07/14 03:47 AM (Success)
Miscellaneous:
2025/07/14 03:46 AM (Success)
Workday:
2025/07/14 03:31 AM (Success)
Service Degradation
System: Email Started: 07/10/2025 03:00 PM Last Updated: 07/14/2025 01:26 AM Feature: OWA - problem connecting Issue Id: EX1113110 Status: Restoring Service Post Type: Regular
Title: Users may be unable to access their mailbox using any Exchange Online connection methodUser impact: Users may be unable to access their mailbox using any Exchange Online connection method.Current status: The fix to resolve the underlying cause of impact saturated 71 percent of the affected infrastructure, and service availability remains healthy. Out of an abundance of caution, we’ve intentionally slowed down the rollout to ensure there are no disruptions during peak business hours. Based on our telemetry, we’ve seen no further impact since our initial mitigation steps were completed. We’ll continue to closely monitor the service for any variances until the underlying issue is resolved.Scope of impact: Any user may be impacted when attempting to access their mailbox using any Exchange Online connection method.Start time: Thursday, July 10, 2025, at 7:00 PM UTC Root cause: A multi-layered caching issue within our processing infrastructure generated excessive requests to backend components. This led to high resource utilization, which in turn caused mailbox access issues for end users.Next update by: Monday, July 14, 2025, at 5:30 PM UTC