TSC System Status
Welcome to the Information Technology system status page for Tallahassee State College. This page provides up-to-date information about the operations of key TSC IT systems.
Last Checked:
Enterprise Applications:
2026/10/07 09:51 PM (Success)
Microsoft 365:
2026/10/07 09:47 PM (Success)
Miscellaneous:
2026/10/07 09:46 PM (Success)
Workday:
2026/10/07 09:31 PM (Success)
Service Degradation
System: Email Started: 09/27/2026 10:36 PM Last Updated: 10/07/2026 04:36 PM Feature: Mailflow - delayed sending to Internet Issue Id: EX1483619 Status: Service Degradation Post Type: Regular
Title: Some users' email with DocuSign URLs may not be delivered and may be quarantined due to URL reputation
User impact: Users' email with DocuSign URLs may not have been delivered and may have been quarantined due to URL reputation.
Final status: We've completed manual mitigation of the remaining affected messages and completed implementation of adjustments to our ML model to ensure its correctly sorting email messages containing DocuSign URLs while maintaining the ability to identify and prevent harmful content from reaching users. We've validated from our service telemetry and from a subset of reporting affected users that impact is remediated.
Scope of impact: This issue may have affected some users attempting to send emails with DocuSign URLs, who may have seen messages not being delivered and quarantined due to URL reputation.
Start time: Monday, September 28, 2026, at 2:36 AM UTC
End time: Thursday, October 1, 2026, at 11:59 PM UTC
Root cause: The Microsoft URL evaluation process was incorrectly identifying the affected messages as potentially malicious due to the URL inclusion, resulting in impact.
Next steps: - We're analyzing our URL evaluation process to validate what additional changes we can implement to ensure similar impact scenarios don't occur in the future while also protecting Exchange Online users from potentially malicious senders.
This is the final update for the event.
System: Email Started: 09/25/2026 11:52 AM Last Updated: 10/07/2026 08:02 PM Feature: All clients Issue Id: EX1479349 Status: Service Degradation Post Type: Regular
Title: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online
User impact: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online.
More info: As a temporary alternative, impacted users may reply or reply all to email messages through user inboxes.
Current status: We've validated that the previously identified recent change that removed an attribute component from the service process that requires that attribute, has led to impact. We're continuing to monitor our fix deployment; however, this process is taking longer than anticipated. The current fix saturation is at roughly 90 percent, and we'll provide a timeline of completion once it becomes available.
Scope of impact: This issue impacts any user attempting to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. This information may be updated as our investigation continues.
Start time: Tuesday, September 8, 2026, at 11:00 PM UTC
Root cause: A recent change made to the service removed an attribute component from the service process that requires that attribute, leading to impact.
Next update by: Tuesday, October 13, 2026, at 1:00 AM UTC